Microsoft CEO: Every customer solution will be integrated with artificial intelligence

Microsoft seems poised to go all-in on artificial intelligence (AI), and company chairman and CEO Satya Nadella plans to integrate AI into all of its customer solutions and every layer of its technology stack.

The company has made several major AI plays in 2023, with its partnership with OpenAI and its web browser-integrated AI Copilot being key examples.

In an annual letter shared on Oct. 19 via LinkedIn, a Microsoft-owned platform that recently launched Nadella’s AI assistant, emphasized that the next generation of AI for every software category and every business, It will change us, including ourselves.

Every customer solution area and every layer of our technology stack is being reimagined for the AI ​​era. And that’s exactly what we’ve already started doing.

Speaking about the company’s AI Copilot, Nadella said Microsoft is building Copilot into all of our most used products and experiences, as well as creating a standalone app.

Just as you launch an operating system to access applications or use a browser to visit websites today, we believe you use Copilot to do all those activities and more. : buy, code, analyze, learn, create, he wrote.

Introduction letter of Microsoft CEOs. Source: LinkedIn

In the letter, the Microsoft CEO highlighted two key developments that he thinks will be crucial in this new era of artificial intelligence.

Initially, he highlighted natural language processing, a branch of artificial intelligence that focuses on helping computers understand text and speech in a human-like manner.

He wrote: We believe that we have now reached the next big step in natural language and will rapidly go beyond it, to see, hear, interpret and make sense of our intentions and the world around us.

Related: Microsoft forms core team to support artificial intelligence: report

In the second stage, he mentioned the emergence of a new powerful reasoning engine (generative artificial intelligence) and its capabilities for aspects such as answering questions, solving problems and image recognition.

This generation of AI will help us interact with data in powerful new ways, from text completion or summarization, to anomaly detection and image recognition, to help us spot patterns and surface insights faster than ever before.

To date, Microsoft has already integrated its AI Copilot into services such as Microsoft 365, Dynamics 365 and GitHub. However, for his gaming unit, Nadella did not specifically outline the AI ​​plans of companies in that area.

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